Payment Information

Simple and Transparent Payments

Kanva Digital aims to keep the payment process simple and straightforward.

Most projects begin with a proposal outlining the recommended work, estimated scope, and pricing before any payment is requested.

How the Process Works

1. Request a Website Review

Contact Kanva Digital and describe the website issues or improvements you would like reviewed.

2. Receive Recommendations

You will receive practical recommendations and, where appropriate, a proposal outlining the suggested work.

3. Approve the Project

If you decide to proceed, the project scope, pricing, and payment terms will be confirmed before work begins.

4. Make Payment

Payment instructions will be provided with the invoice or proposal.

5. Work Begins

Once payment requirements have been satisfied, project work will begin according to the agreed schedule.

Accepted Payment Methods

Depending on your location and project requirements, Kanva Digital may accept:

• Wise
• Bank Transfer
• Stripe Payments
• PayPal (when available)

Available payment methods will be confirmed before invoicing.

Currency

Projects may be quoted in:

• British Pounds (GBP)
• United States Dollars (USD)
• Euros (EUR)

The applicable currency will be specified in the proposal or invoice.

Deposits and Project Fees

For some projects, full payment may be required before work begins.

For larger projects, staged payments or deposits may be agreed in advance.

Specific payment terms will always be confirmed before work starts.

Refunds

Refund requests are handled in accordance with the Kanva Digital Terms of Service.

Because digital consulting and implementation services involve time and professional work, completed services are generally non-refundable.

Questions About Payments?

If you have questions about payment methods, invoicing, or project fees, please contact Kanva Digital before approving a project.

Email: info@kanva.uk

You can also read the CLIENT PROJECT AGREEMENT.